Shipping policy

🌿 Shipping Policy – Sanjivan Sanatan Wellness
Effective Date: 31 October 2025

At Sanjivan Sanatan Wellness, we aim to provide timely and secure delivery of all wellness products purchased through our website. Please review the following policy carefully.

1. Order Processing Time

  • All wellness products require energisation by our expert astrologer, which typically takes 2–3 days after the order is confirmed.

  • During this period, your order will be prepared and processed for shipment.

  • Orders will not be shipped until energisation is complete.

2. Shipping Time & Delivery Estimates our oder will deliverd below days 

  • Standard Shipping: Estimated delivery is 7–10 days from the date of dispatch.

  • Delivery times may vary depending on location, availability, and external factors such as public holidays or courier delays.

  • Customers will receive a tracking number via email once the order has been shipped.

3. Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout.

  • Free shipping offers, if any, are subject to terms and minimum order value.

4. Shipping Locations

  • We currently deliver to India only.

  • Orders placed to unsupported locations may be cancelled or refunded.

5. Order Tracking

  • Customers can track their shipment using the tracking number provided via email.

  • For any queries regarding shipment status, please contact our Customer Support Team.

6. Delays & Exceptions

  • While we make every effort to ship orders on time, delays may occur due to:

    • High demand during festivals or sale periods

    • Courier service disruptions

    • Natural disasters, strikes, or unforeseen events

  • Sanjivan Sanatan Wellness is not responsible for delays caused by external factors outside our control.

7. Lost or Damaged Shipments

  • If your product is lost or damaged during transit, please contact our Customer Support Team immediately.

  • We may require photographic evidence of the damaged product or packaging.

  • Once verified, a replacement or store credit will be issued as per our Refund & Replacement Policy.

8. Contact Information

For any shipping-related questions or concerns:

  • Customer Support Team: Available to assist with tracking, delays, or issues.